Why Choose ESS


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	Benefits Service Expertise As experts in every service we perform, you have a service provider who can grow in step with your business needs.Our proven service solutions integrate a range of hospitality and facility management activities in a directly managed and largely self-performed service model. The model works because we invest in our people and in the processes which define service excellence. Whether it is project management, build own operate, facilities management or security, ESS has the experience, processes and tools available to provide either single service solutions or integrated multi-service solutions. ESS can provide a wide scope of services, both individually and as an integrated package, that are performed efficiently and cost effectively while adhering to international standards of safety and quality.

	Indigenous Training Employment Project (ITEP) ITEP essentially aims to increase the participation rate of Indigenous people within all operations of our paarent company, Compass Group through training and career development strategies. Career Development has been a major focus and we now “proudly” employ Indigenous people within Trade, Middle and Senior management roles. Notably we have achieved Indigenous participation rates as high as 40% and an overall retention rate of 83%. Our overall commitment includes provision of employment and training, supporting local community initiatives, and the establishment of a number of successful Indigenous Joint Venture [JV] companies. These include: ESS GUMALA a JV between ESS & Gumala Aboriginal Corporation (Pilbara WA), now recognised as the third largest catering company in Western Australia. ESS NAAD a JV between ESS and the Northern Australian Aboriginal Development Corporation Pty Ltd based in the Northern Territory. ESS NYFL a JV between ESS and the Ngarluma and Yindjibarndi Foundation Ltd based in Roebourne WA. ESS EASTERN GURUMA a JV between ESS and Eastern Guruma in the Pilbara Region, WA. ESS GEBIE a JV between ESS and the Anindilyakwa Land Council providing infrastructure services on Groote Eylandt. Our contribution to Indigenous Australia has not just been to provide employment and training, but to assist groups to acquire a share in long term sustainable and profitable business.

	Community With 40,000 outlets around the world we belong to a lot of different communities. The community element within our corporate responsibility program focuses on our belief that we achieve the greatest impact by encouraging our people to give time, resources and skills to initiatives that address social exclusion issues within those communities.

	The Great Safety Program ESS is committed to providing a productive, safe and healthy work environment for employees, contractors, clients, customers and visitors on its premises or that of its clients. We actively promote respect for the environment in which we work and the provision of both tangible and long lasting benefits to the local communities amongst which we work. Our commitment extends to ensuring that the company’s operations do not place the local community at risk of injury, illness, property or environmental damage. We aim to control risk through the implementation of an effective Great Safety Program.

	Remote Projects Whether you are crunching budgets completing a bankable feasibility study or need a tender package complied, ESS can assist by identifying Village infrastructure (CAPEX) and Village operating costs (OPEX) and options. Our experienced consulting team can workshop the best solution for your needs to agreed levels of sensitivity.

	Build Own Operate Across Australia ESS provides comprehensive design and build packages, ‘turn-key’ solutions and Build, Own, Operate [BOO] contracts. ESS executes these packages by using our in-house project management capabilities to bring together the range of subcontractors and suppliers to complete the works. ESS understands the impact of an investment in village infrastructure and the impact this can have on your cash flow at a critical period. We have developed a range of commercial options. The benefits of packaged arrangements are innumerable, and include the comfort gained through having a single service provider, ‘end user’ experience applied to the development of your ‘fit for purpose’ facilities, flexible funding, payment options and global experience and capability.

	FM Solutions ESS’ approach to maintenance is to protect the value of our clients’ buildings and infrastructure while providing a facility that is safe for people to inhabit.

	Taste Life As employers of a large workforce ourselves, ESS understands our client’s duty of care to their people. We also appreciate the individual’s responsibility to maintain his or her own wellbeing. Good nutrition and exercise are an integral part of having healthy employees and a healthier workforce can potentially result in stronger employees with a greater ability to perform. A reduced rate of absenteeism A reduced risk of injury and thus workers compensation claims A happier workforce, which decreases staff turnover and assists in creating a teamwork environment. These factors all lead to an increased level of productivity.

	Service Navigator ESS is committed to providing the highest quality food and service and this is backed up through our Customer and Client Satisfaction monitoring programme – Service Navigator. Service Navigator is an independently managed survey program that monitors and measures the performance of our business against specific criteria. The aim of the program is to measure client and customer satisfaction and use this information to actively improve our service solution.